Scrutiny Report – Review of Housing Repairs Service

April 27, 2026 Version 1.1

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Scrutiny findings: urgent repairs at 87.4% (target 95%), routine at 79.6% (target 90%), tenant satisfaction 73% (target 80%). Root causes: parts availability, repeat visits, scheduling. 5 recommendations.

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Author
Moses Joshua
Last Updated
May 6, 2026

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